Florida Department of Children and Families
Florida Department of Children and Families — Florida DCF ACCESS Customer Call Center
Official source
Sourced from Florida Department of Children and Families, last checked 2026-08-17. View source
Resource URL: https://kindlocator.org/resource/florida-dcf-access-customer-call-center
What they offer
- SNAP / TANF / Medicaid application
Who this may help
Immigrants and refugees
Eligibility
Florida residents applying for or receiving SNAP, TANF, Medicaid or refugee assistance. Income and household limits apply by program.
How to start
Call or use the provider website to confirm the correct access point, eligibility, and current intake process.
Hours & availability
Mon-Fri 8:00 a.m. - 5:00 p.m.
Location & access
- Coverage
- Florida statewide
- How to connect
- Phone, Online
Languages
English, Spanish, Haitian Creole
Listed as offering—confirm language availability when you call.Contact
- Phone
- 850-300-4323
- Additional phone
- 800-955-8771
- Website
- Website
- Contact notes
- Alternate contact: 800-955-8771. DCF has closed most walk-in ACCESS storefronts; in-person help is now delivered through Community Partner agencies, searchable at https://myaccess.myflfamilies.com/Public/CPCPS . TTY 1-800-955-8771 listed as alt_phone; Florida Relay is 711. Mail: Office of Economic Self Sufficiency Mail Center, P.O. Box 1770, Ocala, FL 34478-1770.
Before you contact them
- Confirm eligibility and what documents—if any—are required.
- If visiting, confirm the location, hours, and appointment requirements.
- Ask about language or accessibility needs.